Our Services

StrataCom demonstrates the commitment, care, and core ITSM knowledge and understanding you yearn for.

StrataCom’s consultants, experts in enterprise-level IT service management, customer support, and knowledge management solutions, offer focused expertise on Hewlett Packard’s Service Manager and ServiceCenter solutions.
Every member of our consulting team has spent the majority of their careers working within the Information Technology Service Management industry and consequently understand its complexity.

Services we offer:

• Implementations
• Upgrades
• Customizations/Enhancements
• ITIL Process Consulting
• Business Process Consulting
• Integrations
• Reporting and Metrics
• Managed Services
• Project Management
• Remote Administration
• Database Conversion

Click to download the following PDF files:

• HP ServiceCenter Upgrade
• HP Service Desk Upgrade
• Managed Services
• Remote Administration